T&C Along the Coast Travel

Terms & Conditions

A valid Canadian Passport is mandatory for entry into the destination. All passports are required to be in good condition. Your passport needs to be valid for 6 months past your travel dates for many countries. If you are traveling under another passport other than a Canadian passport, please ensure your eligibility as soon as possible as additional documentation may be required.

It is the responsibility of the passenger to verify documentation requirements direct with the embassy or consulate of travel. Customs and/or immigration officials can deny a person entry into their country at their own discretion. Log on to travel.gc.ca for country information and a full travel report. Traveling with a criminal record may affect your eligibility to enter another country.

SPECIAL NOTE. If you have any issues (i.e. legal convictions, arrests, warrants, child support issues, or other extenuating circumstances) that would prevent you from traveling outside of Canada, it is YOUR responsibility to verify your ability to obtain a Canadian passport and to travel outside of Canada. Along the Coast Travel and Trevello will not be responsible for any denied boarding or entry/reentry into any country due to legal matters. Travel insurance often does NOT cover denied boarding or entry due to legal issues. Please consult your policies for details.

The Passenger has been informed of the risks of traveling by Along the Coast Travel & Trevello (hereinafter “The Travel Agency”) and has released The Travel Agency and all of its partners, suppliers and subsidiaries, from all responsibilities and liabilities.

This includes but not limited to;

The Passenger (s) has read and understands the travel restrictions and warnings advised by the government of Canada.

The Passenger (s) has read and understands the travel advice and advisories for the destination they are traveling.

A non-refundable and non-transferable deposit is required at time of booking as per terms set with travel supplier.
A non-refundable and non-transferable service fee is due at the time of booking. Rate is discussed and approved before booking is made.
Accepted method of payment for deposit and final payment is by credit card only.

All bookings are subject to supplier’s full terms and conditions.
Failure to provide final payment by due date is subject to supplier’s terms and conditions and your vacation package will be cancelled if final payment is not received by 5 pm on the day it is due.

Understand and agree to the terms and conditions of chosen suppliers before asking the advisor/agent to complete the booking.
Read and understand mandatory information, such as but not limited to, documentation requirements, airport arrival deadlines for flights, and vaccination requirements.
Understand and agree to the terms and conditions of the chosen suppliers before asking the advisor/agent to book your trip on your behalf.
Ensure you take the time to read the information provided to you. Some of this information may be mandatory; such as; but not limited to, documentation requirements, airport arrival deadlines for flights, and vaccination information.
To provide the Travel Advisor with the correct information for your trip. This includes but not limited to; Legal Names as per your travel documentation, Gender, Date of Birth. Suppliers can deny boarding if the information is not correct, and incorrect information may not be able to be changed once the trip is booked. It could result in forfeit of funds, and full rebook at current rates.
Be sure you take the time to read and understand your supplier travel documentation at least one week before travel.
Complete all supplier(s) online check-in during the time given.
For flights: reconfirm all flight times before departure and keep a close eye on gate numbers as they may change.
The Passenger understands that commercial airspace closures and movement restrictions can occur without warning and could prevent your return to Canada.
The Passenger has read, understands and agrees to the booking terms and conditions of the travel supplier as per their website, including the change and cancellation policy and fees.
The Passenger understands that they may have difficulty obtaining essential products or services, face strict movement restrictions and quarantines while in or travelling to or from the destination, and that consular services may be limited.
Check if you have any issues (ie. legal convictions, arrests, warrants, child support issues, or other extenuating circumstances) that would prevent you from traveling outside of the Canada, it is YOUR responsibility to verify your ability to obtain a passport and to travel outside of the Canada. We will not be responsible for any denied boarding or entry/reentry into any country due to legal matters. If you are unsure, consult a lawyer prior to travel. Travel insurance often does NOT cover denied boarding or entry due to legal issues. Please consult your policies for details.

Trip cancellation, Trip Interruption & Emergency Out of Province Medical insurance is highly recommended. Insurance specific to covid related illness is now available. Covid specific insurance may be required to enter the country you are traveling to. It may not be included in your regular travel insurance policy and may be required to purchase separately.

Cancellation insurance must be purchased at time of deposit, as that is when penalties come into effect. Please note that in the event that you decide not to travel for any reason, all payments made are 100% non-refundable. Insurance does not cover such instances as changing one’s mind about travel and therefore is out of the hands of the travel agent and travel agency.

Your credit card or coverage through your place of employment may offer travel protection. However, please familiarize yourself with what you are covered for to ensure adequate protection for all of those in your party. Take all insurance documents with you. Familiarize yourself with the numbers to call incase of emergency and the doctors/hospitals that are recommended to you by your travel insurance company.

If you have not purchased any travel protection from Trevello Travel, your vacation is non-refundable and cannot be rescheduled.

I strongly suggest purchasing emergency medical and travel protection. If you would like to purchased travel insurance, please send us an email.